FAQ
Frequently Asked Questions
Everything you need to know about pool leak detection — from the bucket test to what to expect when we arrive.
How do I know if my pool is leaking or just evaporating?
Run a bucket test. Fill your pool to the middle of the waterline tile and mark the level with tape. Fill a 5-gallon bucket to the top and set it on the top step. Run the pool normally for 24 to 48 hours with any water features turned off. If the pool dropped more than the bucket, you have a leak. If they dropped about the same, it is just evaporation.
How do I prepare for a leak detection visit?
Make sure the pool is full to its normal level, the pump and filter are running, and that we have clear access to the pool, the equipment pad, and the breaker. If you have dogs, please secure them — we work around the entire backyard.
Do I need to be home for the service?
No, as long as we can access the backyard, the pool, and the equipment pad. We will call you with findings and email a written report. Payment can be handled by phone.
How much pool water loss is normal?
In Texas summer heat, around ¼ inch per day from evaporation is normal. Significantly more than that suggests a leak — and the bucket test is the quickest way to confirm.
Will leak detection damage my pool or deck?
No. Our detection methods — pressure testing, acoustic listening, dye testing — are completely non-invasive. We locate the leak before any repair work begins, and you approve the repair separately.
How long does the appointment take?
Most leak detection visits take 1–2 hours depending on pool size and how many leaks are present. Same-trip repairs add to that.
Are repairs guaranteed?
Yes. Every repair we perform is guaranteed. If the same leak returns, we come back and make it right.
What forms of payment do you accept?
We accept credit cards, cash, and checks.
Do you service the entire Houston area?
Yes, plus most of southeast Texas — roughly a 100-mile radius from Houston. See our Service Area page for the full list of cities.
What if my leak turns out to be the equipment, not the pool?
That is a common outcome. We still diagnose it, tell you exactly which component is leaking, and quote the repair separately. The visit is not wasted.